Privacy Policy

At Enlighten Wellness, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, schedule an appointment, use our services, or otherwise interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

1. Information We Collect

When you use our services or communicate with us, we may collect certain personal information that you voluntarily provide. This may include your name, email address, phone number, mailing address, date of birth, and emergency contact information. We may also collect relevant health or wellness information necessary to ensure your safety during our services, as well as payment information processed securely through trusted third-party providers. By providing your phone number or email address, you consent to receive appointment reminders, service updates, and promotional messages. Message and data rates may apply. Message frequency may vary. You may reply HELP for assistance or STOP to unsubscribe at any time.

When you visit our website, we may automatically collect certain data such as your IP address, browser type, device type, operating system, and the pages you visit. We may use cookies and similar technologies to enhance your experience, analyze website performance, and understand how our visitors use our site. You may adjust your browser settings to refuse cookies, but this may limit certain website functionality.

2. How We Use Your Information

We use the information we collect to provide, manage, and personalize your experience with Enlighten Wellness. This includes scheduling and confirming appointments, processing payments, responding to inquiries, delivering our wellness services, and communicating updates or promotional offers that may be of interest to you. We also use your information to maintain the safety and quality of our services, to improve website functionality and customer experience, and to comply with legal and operational obligations. You may opt out of receiving promotional communications at any time, but we may still send essential service or account-related updates.

3. Sharing Your Information

We do not sell your personal information to third parties. We only share your information when necessary to operate our business effectively. This may include sharing data with trusted service providers who assist with essential business functions such as booking systems, payment processing, website hosting, or email and text communications. These providers are required to maintain the confidentiality and security of your information and may not use it for their own marketing purposes. We may also disclose information when required by law, to comply with a legal obligation, or in response to lawful requests by public authorities. In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity, but it will continue to be protected under this Privacy Policy. No mobile or personal information will ever be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We take the security of your information seriously and use industry-standard safeguards to protect it. This includes secure servers, encryption technologies, and restricted access to personal data. While no system can be completely secure, we regularly review and update our security practices to reduce the risk of unauthorized access, misuse, or disclosure of your information.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, request corrections to any inaccuracies, request deletion of your data, withdraw consent for marketing communications, or request a copy of your information in a portable format. To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable time and in accordance with applicable laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. When your information is no longer needed, it will be securely deleted or anonymized so that it can no longer be linked to you.

7. Children’s Privacy

Our services are not directed toward individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will promptly delete it.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Enlighten Wellness
2551 San Ramon Valley Blvd, Unit 113, San Ramon CA 94583
Email: hello@enlightentoday.com
Phone: 925-364-5823